|When Choosing a Company to Develop your Logo Design...
There are many companies to choose from when deciding who will develop your logo design. With this in mind, it is very important to understand a few things before making a selection:
HOW LONG HAVE THEY BEEN AROUND? Through the years, we have seen thousands of logo design companies form, only to fall by the wasteside for one reason or another. Many times these companies are invividuals who, during the day go their normal job and, at night design logos. This creates obvious problems when a customer needs to speak to someone at the company in order to convey their thoughts. Unfortunately, the customer seldom knows they've chosen the wrong company until it's too late to change their minds.
OnlineLogo is proud to have been servicing the internet community since 2000. In fact, we are one of the few companies that have been around for that long and we do not have plans to go anywhere, anytime soon.
DO THEY HAVE A PHONE? Probably the most overlooked detail when choosing any internet company is how hard it may be to contact them should the need arise. All too often, the online ordering process is so easy that the thought never arises to check to be sure that you will be able to receive adequate customer service when needed. The reality is that many online companies do not want to speak to their customers as they would rather screen your comments through an impersonal email process than speak to you directly. This is usually a clear sign of poor customer service.
OnlineLogo is one of the few companies who offer free phone support to our customers. If you need to speak with us, we will be happy to take your call.
ARE THEIR SAMPLES REPRESENTATIVE OF CURRENT STAFF? It's important to understand that any logo design company is only as good as it's staff. Keeping this in mind, it's important to know that the samples taht are represented in their portfolio, are an accurate representation of the quality you will receive when ordering with them.
OnlineLogo diligently monitors all samples displayed on our web site. Anytime a team member leaves our organization, any samples that were created by that employee are promptly removed in order to provide an accurate, up to date representation of our quality to our customers.
BEWARE OF GIMMICKS! Many logo design companies will offer you the world when trying to get your business. Beware of offers that seem to good to be true. Endless options, money back guarantees, free goods... These are areas where they can draw you in, only to leave you short in the end. Ask yourself, "why do they need to make these incredible offers?" Shouldn't there talents and price speak for themselves? It's not uncommon for us to get a customer who was drawn in by another logo firms offer like endless options, only to find out that the company only tried on the first few and then simply threw together substandard designs in an effort to meet their responsibility. After many attempts, the customer simply gets tired of the process and goes away empty handed.
It's important to understand that at the end of the day all companies formulate their packages based on time. As soon as you exceed a profitable time frame, they loose interest in your project and quit trying to please you.
At OnlineLogo, we are proud of the fact that we offer no gimmicks. In fact, with the exception of some periodic sales promotions, we have maintained the same exact logo package since our inception in 2000.
IS THEIR PORTFOLIO STYLISTICALLY DIVERSE? One common trait we've noticed about many of the logo design firms out there is that they tend to have a specific style they maintain with all of their logos. We feel that in order to get a adequate variety to choose from, it's important to develop choices that are completely unique from one another. With this in mind, OnlineLogo hires only the best designers with an array of specialties. We believe that it is this team approach that allows us to achieve the high level of success that we do with each of our customers.
Let's get started: STEP 1